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Shop Manager - Marine Supplies

Marsa, Malta

Job Summary: 

Camilleri Marine is looking for a proactive and customer-focused Shop Manager to lead and manage the day-to-day operations of our Marine Supplies retail division.

The ideal candidate will have a strong retail background, excellent organizational skills, and a passion for providing exceptional customer experiences in a technical sales environment.

Key Responsibilities:

  • Retail Operations
    • Oversee the daily running of the marine supplies shop, ensuring a clean, organized, and welcoming environment.
    • Lead by example on the sales floor, delivering excellent customer service and product knowledge.
    • Supervise and support retail staff, ensuring high standards in sales performance and service delivery.
  • Sales & Customer Engagement
    • Assist customers with product selection and provide knowledgeable recommendations based on their needs.
    • Ensure upselling and cross-selling practices are effectively implemented.
    • Resolve customer queries, returns, and complaints in a timely and professional manner.
  • Visual Merchandising
    • Ensure products are displayed effectively to maximize sales and enhance the customer experience.
    • Keep shelves, promotional areas, and signage updated and in line with seasonal or campaign changes.
  • Reporting & Coordination
    • Provide regular sales reports and feedback to the Operations Manager.
    • Collaborate with other departments (technical, service, and back office) when required to ensure smooth customer service and accurate product information.

1 year of experience in a similar position and excellent knowledge (good orientation) in marine products and equipment

If you are a dedicated sales oriented and a desire to contribute to our success, we encourage you to apply.

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

What's great in the job?


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