Shop Manager - Marine Supplies
Marsa,
Malta
Job Summary:
Camilleri Marine is looking for a proactive and customer-focused Shop Manager to lead and manage the day-to-day operations of our Marine Supplies retail division.
The ideal candidate will have a strong retail background, excellent organizational skills, and a passion for providing exceptional customer experiences in a technical sales environment.
Key Responsibilities:
- Retail Operations
- Oversee the daily running of the marine supplies shop, ensuring a clean, organized, and welcoming environment.
- Lead by example on the sales floor, delivering excellent customer service and product knowledge.
- Supervise and support retail staff, ensuring high standards in sales performance and service delivery.
- Sales & Customer Engagement
- Assist customers with product selection and provide knowledgeable recommendations based on their needs.
- Ensure upselling and cross-selling practices are effectively implemented.
- Resolve customer queries, returns, and complaints in a timely and professional manner.
- Visual Merchandising
- Ensure products are displayed effectively to maximize sales and enhance the customer experience.
- Keep shelves, promotional areas, and signage updated and in line with seasonal or campaign changes.
- Reporting & Coordination
- Provide regular sales reports and feedback to the Operations Manager.
- Collaborate with other departments (technical, service, and back office) when required to ensure smooth customer service and accurate product information.
1 year of experience in a similar position and excellent knowledge (good orientation) in marine products and equipment
If you are a dedicated sales oriented and a desire to contribute to our success, we encourage you to apply.
What's great in the job?
Welcome to the Gateway of Opportunity at Camilleri Marine!
Embark on a journey where passion meets profession, and every wave brings forth new horizons. At Camilleri Marine, we’re not just offering jobs; we’re inviting you to join a community dedicated to maritime excellence.
Explore our diverse range of vacancies, each presenting a unique chance to contribute to our mission of innovation and service in the maritime industry. Step aboard and discover where your skills and aspirations can take you with Camilleri Marine.